Support? We got you covered.

We do not currently offer additional 1:1 consulting. However, we host live biweekly consulting sessions with Layla -- Thursdays at 1p ET. 

You can RSVP here for the next one!

You sure can!

Click here to go to the affiliate application directly inside this website. As soon as your application is approved by our team, you’ll unlock your own affiliate link.

Active clients of ProcessDriven can use the promo code PROCESSDRIVEN to receive 25% off ClickUp Business and Unlimited Plans*. This code is good for the first 12 months for existing users but expires after 3 months for new users. ClickUp changes this policy often, so please contact them with any specific questions.

SmartSuite is offering our audience 15% off the first three months of any subscription type or size (limited to one code per customer). If you're interested in receiving 15% off your SmartSuite plan, please get in touch with us at [email protected].

*These codes are for client use only and may not be shared or posted online.

No. Similar to a gym membership, our Terms & Conditions are clear that we have a one user per license policy.

If you want your team to have access, consider upgrading to ProcessDriven Foundations™️ + Team! It includes two (2) additional Foundations licenses and up to fifty (50) How to SmartSuite or How to ClickUp licenses!

Submit a ticket to ProcessDriven to request a unique upgrade link that will credit back your existing purchase if this sounds like a fit for you.

We know that sometimes it’s just easier to get your thoughts out with your voice. If you would like to send a video clip to us about a question, concern, or something cool, we’d be glad to review it!

You can follow the steps below if you want some guidance on the best way to send us a video clip:

1. Choose a screen recording tool: There are several free or inexpensive screen recording tools available, such as Loom, Dubb, OBS Studio, ClickUp Clip, or even the ones built into your computer! Choose the one that works best for you and create an account if necessary.
   
   
2. Record your video: In your video, compare your current issue with the end result you want to achieve. Make sure to speak clearly into your device’s microphone and include any important information or visuals on-screen.
   
   
3. Share the video: Most web-based screen recording tools (Loom, Dubb, etc.) will allow you to create a link that you can share with others. 
   
   • Alternatively, you can use a file-sharing service (like Google Drive or Dropbox) to upload and share the video with us. Follow the instructions of the platform you choose to upload the video file and copy the publicly sharable link for us to see!

We hope this helps! Let us know if you have any questions or recommendations!

Great job for getting ahead of this common headache! To allow screen sharing, you'll need to adjust your System Preferences: 

1. Select the Apple menu in the upper left corner of the screen

2. Choose System Preferences then Security and Privacy

3. Sign In to your device, if prompted. To do this, select the Lock icon then fill in your login information. 

4. Make sure the Privacy button is selected, then scroll down and select Screen Recording from the left menu.

5. In the box to the right, scroll until you find the program you'd like to screen share using, then select the box to allow screen sharing. For calls in Google Meet, this will be Chrome.

6. Quit and reopen any programs you adjusted settings for in step 5. (For example, quit Chrome.)

7. Select the lock (in the lower left corner) to lock your revised settings.

Glad you asked! You can self-manage your billing information right here.

However, if you enrolled before September 18, 2023 through a legacy system, this self-management will not be available. In that case, please submit a support ticket so we can send you tailored instructions. Strange as it sounds, for legacy clients instructions vary by payment method!

All products (effective June 2021) are covered with our hassle-free 14-Day Money-Back Guarantee. If you purchased your product less than 14 days ago and aren’t satisfied with your purchase…just use the link below to request a refund. We’ll be sad, but we’ll process your refund within 3 Business Days so you don’t have to worry!

You can request a refund by clicking here and submitting a ticket. 

No. You may not pause your membership.

We have a firm policy of not allowing for membership pausing.

It’s part of our Subscription and Course Membership Terms & Conditions (section 4(g) Participation).

Questions? Please contact us, we’re here to help!

No. You may not transfer your membership license to someone else.

Questions? Please contact us, we’re here to help!

Affiliate payouts only work if your affiliate link is used!

If someone signs up but doesn’t use your affiliate link, unfortunately, there is no way for us to track the referral.

We would hate for you to not receive credit for someone you referred. That’s why it’s extremely important that your affiliate links are visible and easy to find. Post your affiliate links on your website, socials, and anywhere else you typically share them so you earn credit.

Questions? Please contact us, we’re here to help!

If you are needing an invoice that specifies VAT. Please note that ProcessDriven LLC does not maintain a VAT ID. To access our US EIN please contact us, we’re here to help!

Need to receive a copy of ProcessDriven’s W-9 to ensure you meet your IRS reporting requirements this tax year? 

Please contact us.

We welcome your valuable feedback and look forward to hearing from you.

Follow the links below to leave specific feedback for the different courses.

• ProcessDriven Foundations™️
• How to ClickUp
• How to SmartSuite

Absolutely! We'd love to hear your thoughts about ProcessDriven. Please share your testimonial with us by following the link below.

Share Your Story with us here.